When communication tools are well-chosen and function in a smooth way, they can not only facilitate transition and change. The professionals from a Houston Chinese translation service give a good example to support this statement. They told us the story of Carter Law Firm, based in North Carolina. James Carter, a senior partner in the firm, wanted to replace the computer system they used at the firm for everything from contact lists to document storage. Though very powerful software it was too expensive and complicated for their needs. The solution he chose for his small law firm was a wiki, the same technology that people around the world use to contribute to Wikipedia.
The wiki not only helped cut costs, and handling much of the firm’s document storage and formal communication, but it also introduced informality. Many employees have added personal pages with information, which helped people within the organization to get to know each other, and in the opinion of the legal translation Service workers to bond as community.
In introducing the new system, Mr. Carter faced a common problem that often accompanies the any change, especially when it comes to the introduction of new communication tools: people tend to cling to the routine and familiar ways of doing things and are reluctant to embrace change. So he decided to encourage the use of the new wiki with a friendly competition. Except giving a chance to win a prize for each page created during the competition, from time to time, Mr. Carter also forced use of the wiki by publishing important information only on it.
What was the effect of all this? The Japanese translation services workers who gave the above example admit that the move to the wiki led to some disturbance and commotion. Employees split into one of two groups that had different ideas relating to how information should be stored and organized. However, they eventually reached a compromise and resolved the disagreement. So, the introduction of the new communication tool was not only cost-effective, but it also fostered more effective communication and teamwork.
By Sarah Hudson